Know before you go

Safety first 

  • please stay home if you are unwell, if you are experiencing symptoms of COVID-19 or if you have been around someone who is unwell.
  • everyone visiting the museum should practice social distancing to reduce their exposure to other people - this means you should stay at least two metres away from anyone you do not live with or who isn’t in your group.
  • masks are mandatory for staff and visitors at all NSM sites in indoor, and some outdoor public spaces. Children under the age of 2 are exempt, as well as children under the age of 4 when their caregiver can’t get them to wear a mask. People with a valid medical reason for not wearing a mask are also exempt.
  • we are pleased to welcome visitors in groups of no more than 10 individuals.
  • we will be collecting visitor information for contact tracing.

 

What we are doing to keep you safe 

The following practices have been put in place to protect you and our staff: 

  • staff are monitoring their personal health, and will stay at home if they are feeling unwell 
  • increased environmental cleaning and ventilation of public spaces and worksites 
  • we have made cleaning part of everyone’s daily duties 
  • increase surface cleaning and restroom cleaning throughout the day
  • increased sanitization/cleaning of museum spaces 
  • enhanced cleaning of interactives, shared equipment, high-touch surfaces 
  • interactives have been removed if enhanced cleaning is not possible 
  • hand sanitizer dispensers or hand washing stations are available at entrances and in common areas 
  • social distancing - keep a distance of at least 2 metres from others  
  • we’ve installed new signage to remind you and staff of safety precautions. 
  • The Museum has been set up as a one way experience. We would ask all visitors to follow this one way route and maintain social distance while in the Museum.
  • There will be increase surface cleaning and restroom cleaning throughout the day.
  • One family group is permitted in the Gift Shop at a time.

  

What you can do to keep us safe 

Before your visit please review the following guidelines to ensure you are protecting yourself and others: 

  • stay home if you are unwell, if you are experiencing symptoms of COVID-19 or if you have been around someone who is unwell.
  • wear a non-medical mask or face covering indoors and in situations where social distancing (2 metres) cannot be maintained.
  • make sure you are up to date on the latest public health guidelines on hygiene
  • wash your hands often with soap and water for at least 20 seconds, especially after using the washroom or use alcohol-based hand sanitizer if soap and water are not available
  • everyone visiting the museum should practice social distancing to reduce their exposure to other people - this means you should stay at least two metres away from anyone you do not live with or who isn’t in your group.

 

How your visit will be different 

  • Our public washrooms will be restricted to one individual or family at a time. 
  • The Museum Gift Shop is now open, it is limited to one person or one family group at a time
  • We are limiting our use of interactives. We have removed our sandbox and are limiting access to out Gully Ship. While areas may open as we progress there will be a number of Museum favourites that will not be available.
  • No food or beverage in the Museum. Water bottles are permitted.